plata card is seeking a middle+/senior product analyst to lead the analytics function within the customer care team. The role focuses on reducing contact volume, building ml/nlp based classifications, and driving product decisions with data-driven insights.
you will work with sql, python, and bi tools like tableau or superset to translate data into actionable strategies, while collaborating with cross-functional teams internationally.
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📌 Senior product analyst — customer care analytics lead (México)
🏢 Plata Card
📍 México
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