Ericsson GmbH in Mexico is seeking a Service Support Specialist for day-to-day end-user assistance in a 24/7 integral IT service desk. You will receive, manage and record requests, collaborate with internal teams and ensure issues are resolved promptly to meet SLA targets.
The role emphasizes professionalism, strong communication, and the ability to work shifts in a dynamic telecom environment. Ericsson promotes equal opportunity and diversity within its team.
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📌 Global IT Service Desk Specialist (24/7 Support) (Santiago Mexquititlán Barrio 1ro.)
🏢 Ericsson
📍 Santiago Mexquititlán Barrio 1ro.
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