CNX in Mexico City seeks a Sr. Technical Representative, IT Operations, to provide first‑level support for network outages and IT incidents.
You will handle daily network activities, incident/change management, and end-user requests within SLAs, reporting to the Network Engineering Team. The adecuado candidate has a diploma or is studying Computer Science, fluent English (B2+), at least 1 year in IT support, and hands-on knowledge of Windows/Mac networks, DNS, and Active Directory.
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📌 Bilingual IT Operations Specialist — Network & Support (Nezahualcóyotl)
🏢 CNX
📍 Nezahualcóyotl
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