? Fertility Clinic Implementation & Client Experience Specialist

? Job Type: Full-Time
? Job Location: Hybrid – Mexico (Remote + Travel within Mexico)
? Schedule: Monday–Friday | 9:00 AM–6:00 PM

? About Us

We are a global staffing and workforce solutions company connecting talented professionals in Mexico with international organizations. We specialize in building remote and hybrid teams while creating long-term career opportunities with general companies.

? Role Summary

We are looking for a Fertility Clinic Implementation & Client Experience Specialist with hands-on experience in the fertility/IVF industry to support the implementation and adoption of specialized EMR/EHR software across fertility clinics in Mexico.

This is a client-facing position that combines fertility clinical workflow knowledge, software implementation, and client experience.

The ideal candidate understands how a fertility clinic operates from the clinical and patient-care perspective and can work directly with clinic teams to understand their processes, guide them through implementation,



and help translate their existing workflows into the software.

? You do not need to be an IT specialist. Technical aspects of the platform can be taught. Strong fertility/IVF clinical experience and an understanding of fertility clinic workflows are essential.

? In This Role, You Will Be Responsible For

? Supporting EMR/EHR implementations across fertility and IVF clinics in Mexico.

? Working directly with clinic teams to understand their existing clinical workflows and operational needs.

? Helping translate fertility workflows and processes into the software platform.

? Guiding clinical teams throughout implementation, onboarding, and software adoption.

? Supporting patient coordination workflows, medication protocols, treatment processes, and other clinical activities within the platform.

? Serving as a primary point of contact for clinic users during implementation.

? Providing guidance and s

📌 Fertility Clinic Implementation (México)
🏢 Remoto Workforce
📍 México