Plata Card is seeking a Middle+/Senior Product Analyst to lead the analytics function within the Customer Care Team. The role focuses on reducing contact volume, building ML/NLP based classifications, and driving product decisions with data-driven insights.
You will work with SQL, Python, and BI tools like Tableau or Superset to translate data into actionable strategies, while collaborating with cross-functional teams internationally.
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📌 Senior Product Analyst — Customer Care Analytics Lead (México)
🏢 Plata Card
📍 México
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