Servicios Comerciales Amazon México S. de R.L. de C.V. is seeking a Field Quality Assurance (FQA) Manager to guide and develop a team of T3 hourly associates, focusing on hiring strategies, retention, development, diversity, and overall productivity and quality.You will analyze weekly metrics, host monthly 1:1s, manage SIM queue and SLA, drive performance, deliver training, and travel about 15% across regions to engage direct reports.
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📌 Field Quality Assurance Lead — Grow Teams & Metrics (Heroica Puebla de Zaragoza)
🏢 Amazon
📍 Heroica Puebla de Zaragoza
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