DescriptionFarmers Insurance is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C;).
They proudly serve more than 10 million U. S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees.Finally, Farmers Insurance is part of one the largest Insurance Groups in the world.About the RoleWe are looking for a highly organized and proactiveProgram Coordinator IIto join our Operations team supporting a fast-growing Direct Sales Contact Center.In this role, you will coordinate projects and strategic initiatives from planning through execution, ensuring cross-functional teams remain aligned, milestones are met, and business objectives are achieved.You will partner closely with Operations, Compliance, Legal, Technology, and business leaders to support project delivery, monitor risks, track key performance indicators, and facilitate change management activities.This role is adecuado for someone who thrives in a fast-paced environment, enjoys managing multiple priorities simultaneously, and excels at keeping projects organized and on track.What You'll DoCoordinate projects and business initiatives from intake through execution and deploymentSupport project planning, prioritization, and alignment with business objectives and operational impactDevelop and maintain project plans, schedules, staffing plans, and status reportsTrack project milestones, deliverables, timelines, risks, issues, and dependencies across multiple initiativesCoordinate cross-functional activities with Operations, Compliance, Legal, Technology, and other business partnersSchedule and facilitate project meetings, workshops,



and stakeholder communicationsPrepare executive-ready project updates, presentations, and reporting materialsMonitor project progress and ensure compliance with PMO standards, governance, and established processesSupport change management activities, including communication planning, training coordination, and adoption trackingMonitor project budgets, resource allocation, and operational KPIsIdentify risks, proactively drive issue resolution, and escalate concerns when appropriateMaintain project documentation, action logs, meeting minutes, change requests, and risk registersSupport post-implementation reviews and identify opportunities for continuous process improvementAssist Program Managers with coordinating multiple projects using Agile, Waterfall, or hybrid delivery methodologiesRequirementsYears of experience in project coordination, project management, program management, or business operationsExperience supporting multiple cross-functional projects in a fast-paced business environmentStrong understanding of project planning, scheduling, reporting, and project governance principlesExperience coordinating stakeholders across Operations, Technology, Compliance, Legal, and business teamsStrong organizational, planning, and time management skills with the ability to manage multiple priorities simultaneouslyExcellent verbal and written communication skills with experience preparing executive-level reports and presentationsStrong critical thinking and problem-solving abilities with a proactive approach to risk managementExperience supporting change management and business transformation initiativesFamiliarity with Agile, Waterfall, or hybrid project delivery methodologies is preferredBenefitsComprehensive benefits packageCareer development and training opportunitiesFlexible work arrangementsDynamic and inclusive work culture within a globally renowned groupPrivate Health InsurancePension PlanPaid Time OffTraining & Development

📌 Fbs - Program Coordinator Ii (Nuevo León)
🏢 Capgemini
📍 Nuevo León