Role description.Lead quality operations supporting healthcare contact center and patient scheduling teams, driving scheduling accuracy, patient experience, compliance, SLA performance, calibration, coaching, and continuous improvement across client programs.Head count span.
Directly 2-5Requirements.Bachelor's Degree (completed)Prior call center experienceBilingual proficiency in English and SpanishSite location.
Ciudad del Sol, Zapopan, Jal.Compensation and benefits.Salary range / monthly gross $*Benefits.
According with a law requirements.Work Schedule
- Monday - Friday (Saturdays TBD)
- 7:00 am - 4:30 pm (TBD if this might change)
📌 Quality Operations Mgr. (Zapopan)
🏢 Sin nombre
📍 Zapopan
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