We are looking for someone with strong analytical and BA skills, excellent communication and collaboration abilities, as well as documentation skills.
Experience in support or operational project work is preferred.
Must be willing to work 7am - 6pm Mexico Time Zone, 4 days a week.
WHAT YOU GET TO DO: As an RM1, you will be a key technical contributor, leveraging your expertise and experience to drive the successful execution of a project.
This role involves not only hands-on technical responsibilities but also leadership and mentorship to ensure the growth and proficiency of the team.
Technical leadership - Provide technical expertise and guidance to the team on case review with proper documentation on cases in CB/DfM/CSI tool.
Follow and enforce to follow the processes.
Project Management - Help in the development of project plans, set milestones.
Identifying and mitigating risks as needed.
Prepare re-occurring issues documentation.
Team Collaborations - mentor

📌 Relationship Manager/Product Support Analyst (Nuevo León)
🏢 Wimmer Solutions
📍 Nuevo León