Genesys is seeking a Senior Business Analyst focused on enterprise integrations and Salesforce platforms to support integral teams.
You will own production support for Salesforce Sales Cloud, Service Cloud, Revenue Cloud, and related integrations, ensuring stability, trusted data, and scalable processes.
Strong Salesforce expertise, ITIL familiarity, and excellent communication are required; the role also offers exposure to AI-enabled operations and cross-functional collaboration.
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📌 Senior Salesforce Integrations Analyst — Ai Ops (Xico)
🏢 Genesys
📍 Xico