At TTEC, we're all about the Human Experience. Elevated. As a Billing Analyst working remotely by the moment, with base in our site in Mexico City, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.
What You'll be Doing
Do you have a passion for analyzing information? Do you love to be responsible for all phases of billing administration for complex portfolio of accounts? You'll be responsible to gathering reporting data, producing complex excel templates and validating of invoice data. May require working on weekend, once a month, if necessary to meet deadlines of certain clients.
You'll report to the billing Manager. You'll contribute to the success of the business and the overall success of the team.
During a Typical Day, You'll
- Gathering operational data from various reporting systems
- Updating & maintaining relevant billing data in financial systems
- Validating invoicing data provided by Operations - this will require significant verbal and written communications with Operations. Strong speaking and writing skills are a requirement to successfully execute this responsibility
- Ensure that all charges are billed completely and accurately
- Communicating with Operations staff regarding program specifications
- Spearheading process improvement initiatives to simplify invoicing process
- Maintaining process documentation and compliance with those processes
What You Bring to the Role
- Advanced Excel experience, required 3-5 years
- Complex Billing, required 1 year
- Oracle Business Suite experience a plus
- Experience with telecommunications and call center operations a plus
- Intermediate/Advance English
What You Can Expect
- Dedication to your career growth and professional development
- Actively diverse and inclusive culture
- Community-minded organization committed to giving back
- General team of curious lifelong l
📌 Billing Operations Analyst (Ciudad de México)
🏢 TTEC
📍 Ciudad de México
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.