Eaton’s IS VEH VGNA division is currently seeking a Sr. OEM Quality Specialist.
What you’ll do:
The Sr. OEM Quality Specialist will plan, support, coordinate and lead activities with preparing, obtaining and sustaining customer interface and communication for the Commercial Vehicle NA region.
What you’ll do:
Develop and maintain processes that support the Customer Satisfaction and QMS interfaces with our OEM customer. Ensures processes meet the multiple requirements of IATF16949/ISO9001, EQS and customer specifics by designing and simplifying processes to meet all requirements simultaneously.
- Support improvment of key quality metrics (ZMPD PPM, Warranty, Internal PPM, PPAP on time, etc.) regionally.
- Support a Six Sigma project whose scope is regional
- Support Kaizen events or BPIs where his/her expertise is required
- Eaton region primary customer contact responsible for:
- Coordinate all proactive customer notifications (PPCR / PPCN / SREA / etc.).
- Coordinate all PPAP submissions.
- Coordinate all ZMPD/LMPD related issues.
- Coordinate all 8D related issues (along with on time responsiveness)
- Within OEM: Prepares and presents both reactive and proactive Quality Improvement Plan presentations within region, including:
- Customer scorecard reviews
- Coordinate submission of 8D’s when needed
- Support OEM PPM roadmap
- Within Eaton: Manages OEM Score Cards in order to:
- Add new customers.
- Ensure compliance to customer quality expectations.
- Review and resolve discrepancies between OEM and Eaton Quality scorecards.
- Maintain and communicate Customer Satisfaction metrics to the organization
- Prepare and host monthly scorecard reviews with cross functional team
- Support Customer Focus processes within region.
- Act as a back-up when Customer Focus meeting review lead is absent.
- Support Fresh Eyes audits as required.
- Manage, assess, communicate and monitor changes to Customer Specific Requirements Manuals (quality, packaging, labeling, Country of Ori
📌 Sr. Oem Quality Specialist (San Luis Potosí)
🏢 EATON
📍 San Luis Potosí
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