Key Responsibilities:
Platform & Content Management:
- Upload, organize, and manage educational video content on the training platform
- Review edited videos to ensure quality, accuracy, branding consistency, and correct formatting before publication
- Create, upload, and manage quizzes, tests, and learning assessments associated with training modules
- Maintain accurate course descriptions, learning paths, and supporting materials

Website & Platform Development:
- Support the ongoing development and management of the platform website
- Collaborate with developers, designers, and internal stakeholders to improve user experience and functionality
- Identify and troubleshoot platform issues and coordinate solutions
- Assist with platform updates, feature testing, and quality assurance

User & Group Sales Support:
- Manage group sales access, enrollments, and permissions
- Support organizational clients using the platform for group training
- Provide technical assistance to users experiencing login, access, or functionality issues
- Respond to user inquiries in a professional,



timely manner

Program Growth & Research:
- Research potential new educational topics, certifications, and training paths aligned with organizational goals
- Assist in evaluating market demand, audience needs, and platform expansion opportunities
- Support the development of new courses and educational initiatives

Quality Control & Reporting:
- Monitor platform performance, user engagement, and course completion
- Maintain organized documentation of processes, updates, and content workflows
- Support reporting related to course usage, group participation, and platform growth

Qualifications:
- Fluent in Spanish and English (written and verbal)
- Experience managing online learning platforms, websites, or digital content systems
- Strong attention to detail and quality control skills
- Comfortable reviewing video content and managing multimedia assets
- Basic understanding of website management

📌 Online Education Platform Manager (México)
🏢 Casa de la Familia
📍 México