What will you bring to ESP?
- 1-2 years of experience supporting onsite/remotely Microsoft Desktop software.
- 1-2 years of experience using ticketing system.
- 1-2 years of experience of network protocols, server hardware and configurations.
- Previous technical support preferred
- Good verbal and written communication skills
Physical Requirements:
- Able to lift or push 20-50 pounds of equipment if need it.
- Able to stand or kneel for extended periods of time.
- Able to use mechanical tools.
If you are.
Motivated to develop your career in IT Airport group, supported by a strong learning and development culture, you are passionate about delivering service excellence and like the variety of end user environments we should connect and explore.
What we will offer:
Personal & Professional Development
Diversity, Inclusion & Belonging
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here.
Benefits:
- Parking at location
- Tools
Who are we:
ESP Global Services has been providing customized 24/7 Global IT support solutions since 1992, expertly managed by a dedicated service delivery team, we offer day-to-day support via teams of on-site engineers or responsive visiting engineers, and multi-lingual service desk coordination that’s manages over 1,000 tickets a day for more than 200 customers.
Our ability to deliver customer-centric, targeted, and tailored IT support solutions is a natural fit for the complex needs of the fast-paced and evolving aviation industry. We developed technology-based solutions to address the high emphasis on meeting extremely short service levels spread across large campus areas with strict security controls. Supporting equipment for airports and airlines in many locations worldwide, has led to an IT support approach that applies equally to any integral business with multiple international locations, wide campuses, and demanding security requirements.
📌 Field Service Dispatch Technician (Mexicali)
🏢 Mexico
📍 Mexicali
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