06 sep
|
Strada Global
|
Ciudad de México
06 sep
Strada Global
Ciudad de México
Join us on a journey of endless possibilities
At Strada, possibility isn’t just a promise - it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.
With the support, resources, and opportunities we provide, you’ll build a fulfilling future - working on meaningful projects that span industries and regions, contributing to outcomes that matter.
Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology - helping organizations grow and enabling workforces to perform at their best.
The Payroll Operations Supervisor will have responsibility for at least 1 large account and potential portfolio of other accounts. Dynamic role with responsibility for team management and client engagement with a lead role for client escalations within operations. Can be cross country or assigned to only one country of expertise.
Opportunity to learn additional payroll countries.
Essential Functions:
Ensure that all process are being executed based on payroll procedures with standards and tools in place and aligned for all accounts
Ensure staffing and training at optimal levels
Responsible for client satisfaction
Responsible for key performance indicator management, strong focus on metric to drive improvement with strong action plan development for improvements
Review account status (financial and client satisfaction) and participate in service review meetings with client
Required Education and Experience:
BA/BS degree or equivalent is preferred; equivalent work experience required
A minimum of 5 years of relevant experience in Payroll solutions is required with at least 2 years in leadership role. Knowledge of Mexico payroll legislation/taxation is required.
Advanced English (reading/speaking) required
Domain expertise in Payroll technology and solution;
📌 Payroll Supervisor (Ciudad de México)
🏢 Strada Global
📍 Ciudad de México