In this Role, Your Responsibilities Will Be:
Key Responsibilities:
- Part Creation
- Initiate part number creation and extension form after order received, getting details from factory and trade compliance loading in Oracle and Implementing the idea in the system
- Supports technical product description according to prior agreement with engineering / product management
- Support and backup part number creation in due time in cooperation with Supply Chain / Engineering / Product Management
- Administration / Management of new item requests
- Tracking of implementation metrics through Excel and dashboard
- Pricing Activities
- Pull detailed reports from Oracle and Excel
- Utilize pricing models to analyze data and implement prices on products not currently populated in Oracle ERP system
- Work with cross-functional teams to develop pricing on active quote and order components
- Archiving
- Facilitates archiving of all documents and RFQ’s in our electronic database (OCM)
- CRM Knowledge
- Registers and assigns to the respective Team Queue all RFQ’s and Support Requests from customers in a timely manner
- Maintains an updated CRM database by adding new customers and contacts as needed
- Business Process Support
- Supports with maintenance of Power Bi dashboards and daily reports for other Teams such as Order Entry, Customer Care, and Sales
- Support with testing for business processes
- Flexibility
- Depending on urgent inquires, prioritize business needs to ensure that inboxes and requests are addressed on a timely matter
Who You Are:
You build strong, lasting customer relationships through consistent communication and proactive engagement. You set clear goals with defined outcomes, evaluate feedback to refine your approach, and adapt quickly when facing setbacks. Success in this position requires resilience, strategic thinking, and the ability to explore multiple pathways to achieve the desired results.
For This Role, You Will Need:
- Bachelor’s degree in STEM, or i
📌 Business Process Analyst Isv (México)
🏢 Emerson
📍 México
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