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Job Description - Team Leader - Operations - Mexico (on site) (262808)

Job Description

Team Leader - Operations - Mexico (on site) -

Job Number:

262808 - Full-time Mon-Sat de 2pm a 8pm

Job overview:

Schneider is seeking a Customer Service Team Leader in Mexico City to lead and develop a team of associates. The Operations Team Leader will coach their associates on resolving problems and acting on opportunities to provide on-time service to customers, increase revenue generation and reduce costs.

Responsibilities:
- Coach and mentor a team of associates.
- Participate in business meetings.
- Optimize resource utilization to achieve business objectives.
- Make employment-related decisions.
- Resolve issues related to productivity, capacity, equipment, safety and cost efficiency.
- Work closely with other teams to identify and address problem areas and streamline processes.
- Escalate issues as needed and propose new processes based on findings.




- This role is scheduled for the second shift. Candidates should be open to supporting first or third shift schedules as needed to meet operational requirements.

Skills and qualifications:
- Bachelor's degree in transportation, logistics or a related field.
- Two plus years of related work experience.
- Have strong written and oral communication skills.
- Is goal-driven and motivated to reach desired outcomes.
- Able to positively coach, lead and influence a team.

Pay and benefits:
- Medical expense insurance.
- Savings fund with company match.
- Company-paid life insurance.
- Personal days, vacation days and paid holidays.
- Results-based productivity bonus.
- Vacation and Christmas bonuses.

Schneider's inclusive culture

We do not request pregnancy and/or HIV tests, we always live in an environment of respect and inclusion regardless of sexual orientation, gender identity or gender expression. The facilities are fully accessib

📌 Team Leader (Ciudad de México)
🏢 Schneider National
📍 Ciudad de México