Hybrid Job Mode Location: Chihuahua, Chihuahua

Summary:
The Direct Marketing Coordinator provides operational and administrative support for Direct Marketing, assisting with the planning, production, execution, and documentation of customer communications across email, SMS, push notifications, direct mail, and future engagement channels.
Working closely with the Assistant Marketing Manager, Direct Marketing, this role supports the successful execution of enterprise direct marketing initiatives by coordinating campaign logistics, maintaining operational documentation, performing quality assurance activities, organizing marketing assets, and ensuring adherence to established processes and standards.
The coordinator serves as a critical operational resource, enabling the Direct Marketing team to execute campaigns efficiently, consistently, and accurately while supporting continuous process improvement and organizational scalability.

Responsibilities:
Campaign Operations Support
Support campaign production across email, SMS, push notifications, direct mail, and future communication channels.




Assist with campaign setup and production activities within marketing platforms.
Prepare campaigns for quality assurance and deployment.
Coordinate campaign assets, creative files, and supporting documentation.
Maintain campaign calendars and production schedules.
Support campaign deployment readiness.
Assist with operational coordination across multiple concurrent projects.
Quality Assurance
Perform quality assurance reviews for customer communications.
Validate links, landing pages, tracking parameters, personalization, and dynamic content.
Verify campaign content against approved briefs and requirements.
Review campaign rendering across supported devices and email clients.
Execute pre-deployment checklists to ensure campaign readiness.
Document issues identified during QA and coordinate resolution.
Support post-deployment validation activities.
Documentation & Process Managemen

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