Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need
The System Operator is responsible for monitoring, operating, and supporting Symbotic’s advanced automation system to ensure safe, reliable, and efficient performance across robotic vehicles, automated adapters, vertical lifts, and supporting software components. Based at operations site, this role is critical to daily site execution by coordinating system activity, responding to stoppages, and partnering with operations, maintenance, engineering, and support teams to maintain optimal uptime. The idóneo candidate is technically curious, detail-oriented, and able to troubleshoot, communicate clearly, and make sound decisions in a fast-paced, highly automated warehouse environment.
What you’ll do
Monitor, operate, and troubleshoot automation systems, robotics,



and the autonomous bot fleet to ensure safe, reliable, and efficient operations. Respond to system alerts, stoppages, and operational disruptions while coordinating production flow and minimizing downtime. Partner with Operations, Maintenance, Engineering, Customer teams, and Tiered Support to resolve issues, maintain throughput, and maximize system uptime. Ensure compliance with Symbotic, customer, and site safety policies, procedures, and regulatory requirements. Support production scheduling, order fulfillment, inventory movement, and overall operational readiness. Troubleshoot software, automation, and equipment issues; identify corrective actions and elevate technical concerns as needed. Monitor dashboards, system queues, routing logic, and key performance metrics to identify bottlenecks and optimize performance. Utilize automation software, diagnostic tools, SQL queries, log analysis, and bas

📌 System Operator (Silao de la Victoria)
🏢 Symbotic Mexico
📍 Silao de la Victoria