Maersk calls center position seeks a professional to deliver world-class service through inbound and outbound calls, owning resolution of last-mile delivery issues and ensuring customer satisfaction throughout the logistics journey.
The role requires strong verbal and written communication, ability to build genuine connections with customers, and a collaborative team approach; in-office 100% with flexibility for shifts between 6 AM–10 PM and some holiday/weekend coverage.
📌 Bilingual Customer Care Specialist – Last-Mile Logistics (Ciudad de México)
🏢 Maersk
📍 Ciudad de México
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