We are a integral staffing and workforce solutions company connecting talented professionals in Mexico with international organizations. We specialize in building remote and hybrid teams while creating long-term career opportunities with global companies.
? Role Summary
We are looking for a Fertility Clinic Implementation & Client Experience Specialist with hands-on experience in the fertility/IVF industry to support the implementation and adoption of specialized EMR/EHR software across fertility clinics in Mexico.
This is a client-facing position that combines fertility clinical workflow knowledge, software implementation, and client experience.
The ideal candidate understands how a fertility clinic operates from the clinical and patient-care perspective and can work directly with clinic teams to understand their processes, guide them through implementation,
and help translate their existing workflows into the software.
? You do not need to be an IT specialist. Technical aspects of the platform can be taught. Strong fertility/IVF clinical experience and an understanding of fertility clinic workflows are essential.
? In This Role, You Will Be Responsible For
? Supporting EMR/EHR implementations across fertility and IVF clinics in Mexico.
? Working directly with clinic teams to understand their existing clinical workflows and operational needs.
? Helping translate fertility workflows and processes into the software platform.
? Guiding clinical teams throughout implementation, onboarding, and software adoption.
? Supporting patient coordination workflows, medication protocols, treatment processes, and other clinical activities within the platform.
? Serving as a primary point of contact for clinic users during implementation.