Leadership. Strategy. Growth. Impact in Mexico
City, Mexico
We are seeking an experienced Delivery Manager to lead recruitment operations across Mexico and Central America . This role is responsible for overseeing end-to-end talent acquisition delivery, managing client relationships, leading recruitment teams, and ensuring operational excellence across multiple programs.
The adecuado candidate will have a strong background in Talent Acquisition leadership, stakeholder management, and service delivery, with proven experience driving performance through KPIs, team development, and strategic workforce solutions.
Key Responsibilities
- Lead and support Talent Acquisition teams across Mexico and Central America.
- Manage client relationships and serve as the primary point of contact for recruitment delivery.
- Ensure achievement of recruitment KPIs and service level agreements (SLAs).
- Oversee full-cycle recruitment processes and drive continuous improvement initiatives.
- Monitor operational performance, hiring metrics, and business results.
- Partner with key stakeholders to develop effective talent acquisition strategies.
- Lead regional recruitment operations and support workforce planning initiatives.
- Ensure compliance with company policies, client requirements, and operational standards.
- Develop and coach team leaders and recruiters to achieve business objectives.
Qualifications
- 4+ years of leadership experience in Talent Acquisition, Recruitment, RPO, or Delivery Operations.
- Experience managing recruitment teams across multiple locations or countries.
- Strong client management and stakeholder engagement skills.
- Experience monitoring operational performance and recruitment metrics.
- Proven ability to lead teams in a fast-paced, service-driven environment.
- Advanced English proficiency.
- Experience supporting regional operations across Latin America is preferred.
At ManpowerGroup, we create inclusive workplaces where talent and competencies are what