ABOUT SONATA SOFTWARE
Sonata Software, with over $1.2 Billion Revenue, is a leading AI-first Modernization Engineering company, powered by our unique PlatformationTM framework. Our 6400+ AI Engineers are helping enterprises transform from systems to intelligent business platforms leveraging partner ecosystem to drive speed, efficiency and growth. Our bouquet of Modernization Engineering Services with AI -first approach cuts across Cloud, Data, AI, Dynamics, Test Automation, and Managed Services.
Sonata's AI-led modernization is enabled by a powerful suite of proprietary tools and assets. At the core is the Harmoni. AI Enterprise Platform, which includes Agent Bridge-a governance and observability framework; Agent Builder-a development toolkit for fungible agents integrated into enterprise systems; and the Agent Marketplace-an internal ecosystem for modular, reusable agents.
Headquartered in Bengaluru, India, Sonata Software has a strong general presence, including key regions US, UK, India, Malaysia, Mexico, Australia, DACH (Germany/Switzerland) & Nordics (Finland).



We are a trusted partner of Fortune 500 companies in Banking, Financial Services and Insurance; Healthcare and Lifesciences; Telecom, Media, and Technology; and Retail, Manufacturing and Distribution space.
Job Title: Sr. Manual QA Tester
Location :Remote in Mexico
Job Type :Full time
Key Responsibilities:
- Execute manual test cases for IVR/IVA systems in Spanish.
- Validate voice prompts, menu flows, and responses for accuracy and functionality.
- Document test results, report defects, and work with developers and stakeholders to resolve issues.
- Follow structured testing processes and methodologies.
- Participate in test case reviews and requirement discussions.
- Ensure quality standards are met for both functional and voice interaction aspects.

Required Skills:
- Proficiency in Spanish and English (verbal and written).
- Strong understanding of the software testing lifecycle and QA best practices.

📌 Quality Assurance Tech (México)
🏢 Sonata Software
📍 México