Location:
Mexico City, Mexico
Experience:
2–4 years
Type:
Consultant, Permanent
Department:
Client Success & Operations
About Us
Qure.ai is a general healthtech company using artificial intelligence to improve disease detection and patient outcomes at scale. Our solutions are deployed across hospitals, diagnostic networks, and public health programs worldwide.
Today, our technology has impacted
40M+ lives
across
105+ countries , deployed across
5,200+ sites
26 FDA-cleared indications , we are helping shape the future of AI-driven healthcare.
The Opportunity This role sits at the intersection of client success, project coordination, and operational execution. You will serve as the day-to-day anchor for client-facing programs driving communication, issue resolution, documentation, meeting support, and invoicing workflows to help deployments run smoothly across geographies.
What You'll Own & Drive Own day-to-day communication with client partners and manage project action items across channels and stakeholder groups.
Coordinate with on-ground teams, program teams,



and administrative stakeholders to support deployment of Qure software.
Drive timely resolution of client issues by liaising with Client IT, Program teams, and internal engineering teams.
Create, track, and close tickets related to complaints, deployments, and engineering requests with proper client confirmation.
Run strong operating rhythms through meeting support, structured minutes, documentation upkeep, and internal status reporting.
Partner with finance to ensure timely invoicing and closure of financial transactions, while staying comfortable with occasional domestic and international travel.
What Success Looks Like In the first 6–12 months, you will:
Build trusted day-to-day relationships with client partners and become the default operational point of contact for ongoing programs.
Establish clear communication cadences and action tracking across client, program, and internal teams.
Improve turnaround t

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