Lendable is on a mission to build the world's best technology to help people get credit and save money.
We're building one of the world's leading fintech companies and are off to a strong start:
fastest-growing tech
companies in the UK
So far, we've rebuilt the Big Three consumer finance products from scratch:
loans, credit cards and car finance . We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks
Build the best technology in-house , using new data sources, machine learning and AI to make machines do the heavy lifting
We've rebuilt core consumer finance products from scratch, loans, credit cards, and car finance, delivering money to customers in minutes instead of days. credit card product in Mexico
and building our founding local team. Customer support is critical to our success. Many of our customers are entering the formal financial system for the first time, and the way we support them matters deeply. Customer Support Agent
to help deliver an excellent,



friendly, and trustworthy experience to our credit card customers in Mexico. junior, hands-on role
You'll be on the front lines of customer interaction, helping people understand their credit card, payments, balances, and next steps. Answer Customer Questions Respond to customer inquiries via chat, email, and eventually phone.
Help customers understand their credit card, balances, due dates, payments, and app features.
Learn the Product Deeply Become an expert in our credit card product, app flows, and customer policies.
Improve Support Quality Over Time Flag recurring customer issues or unclear processes to your manager.
Spanish
(English is a plus).
Comfort using digital tools (support platforms, internal dashboards, messaging tools).
Nice to Have Previous experience in customer support, call centres, or service roles.
Experience supporting financial products (banking, credit cards, lend

📌 Customer Support Agent Mexico Credit Card Team (Tláhuac)
🏢 Lendable
📍 Tláhuac