Descripción de la empresa
"we're in the information business" -Peter Rose, Expeditors Founder General supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Exceptional Customer Service Exceeds customer expectations by anticipating, understanding and meeting needs. This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees). Job Execution Consistently completes quality work that matches job expectations.
Is committed to operational excellence and continuous improvement for own job function and across the network.
Is punctual and can be relied on for planning purposes. Provides relevant and timely information to co-workers, customers and service providers.
Culture Exhibits and promotes the company's 10 cultural attributes: Personal Growth and Development Participates in training within the company's guidelines,
completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate.
Timely and Accurate Billing and Accounting Invoices customers the expected charges timely and accurately and according to Expeditors and customer requirements. Properly provisions service provider charges to avoid reserves. Timely and Accurate Data Entry Ensures accurate and timely data entry into our operational systems according to Expeditors' operational procedures and customer requirements. Monitors exception reports for quick data integrity resolution. Ensure accurate and timely client billing. Ensure accurate and timely data entry into our operating system.
Interact with our customers in arranging their international shipments, meeting customer service standards. This includes but is n