Avantpage builds communication workflows that help health and government organizations reach immigrant and LEP communities. We translate, print, mail, and track critical communications, so they arrive in the right language, on time, with proof of delivery. We operate globally from Davis, CA and we are always looking for professionals ready to live our values of empathy, innovation, and rigor.
The Operations Innovation Strategist is the Innovation team's operational engine — the person who makes sure the bold ideas we scope actually work in the real world. Reporting to the Senior Innovation Strategist, this role grounds every innovation initiative in operational reality: validating that new products can be delivered within our workflows and SLAs, driving the internal optimizations and automations that make our offerings scalable, and owning the clean handoff of launched products into repeatable, well-documented operations.
You will be a key partner in delivering on our 2026 goal of shipping the Innovation Roadmap on time — by making sure what we build is feasible before we build it,



and operable after we launch it.
Serve as the operational voice in discovery, framing, and mock-up reviews — pressure-testing new product concepts against real workflow capacity, staffing, and turnaround realities before they move to build.
Validate workflow feasibility, SLA constraints, and cross-team dependencies for each initiative on the Innovation Roadmap, and provide clear go / no-go input at defined checkpoints.
Maintain a living operational constraints log the Innovation team can rely on, so feasibility issues are surfaced during scoping rather than discovered during build.
Translate operational concerns into structured, written feedback within agreed review windows, honoring the team's written-record and sign-off protocols.
Own the transition of newly launched products from the Innovation team into standing operations — ensuring each has documented workflows, defined ownership, s

📌 Strategy & Innovation Senior Consultant (Santiago)
🏢 Avantpage
📍 Santiago