About the Team The Large Order Protection Outreach Pod (LOPOP) is an elite, proactive task force dedicated to safeguarding DoorDash's most valuable transactions. Unlike traditional support teams, we operate exclusively in the outbound space, monitoring orders of $200 and above. Our team bridges the gap between our three primary stakeholders Merchants, Dashers, and Customers ensuring that high value logistics move seamlessly from kitchen to doorstep. About the Role As a LOPOP Support Representative, you will move away from the inbound queue and into a role defined by initiative. Execute high-level outbound calls and chats that prioritize professionalism and brand loyalty.
Navigate a multi-platform ecosystem (THQ, Slack, Google Suite) to resolve logistics issues on the fly.
You have a "hawk-eye" for policy compliance and quality standards.
You have a strong foundation in Google Suite and are comfortable using AI (like Gemini) to enhance your performance.
A background in "white-glove" customer service or executive-level support.




Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. Covey About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers.
We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave an

📌 Support Representative (El Salto)
🏢 DoorDash High Volume
📍 El Salto