Bilingual Medical Receptionist Position type:
Full-Time Work hours:
Monday to Friday Salary:
$6 - $8 per hour, depending on experience Workplace:
Remote Preferred Candidate Location:
Bilingual Medical Receptionist
to support patient communication, scheduling, and front desk operations for a busy healthcare practice. This role is critical in ensuring patients receive timely communication, appointments are managed efficiently, and administrative workflows run smoothly. A major focus of this role is reducing no-shows through proactive communication, including reminders, confirmations, and follow-ups. referrals, insurance verification, authorizations, and document management . phone, text, and email , providing clear and professional guidance in both English and Spanish. Answer inbound calls and manage phone reception Call, text, and email patients for appointment reminders and updates Respond to inquiries regarding insurance, copays, and appointments Provide pre-appointment instructions (e.g.,



Make outbound calls for appointment confirmations and follow-ups Conduct courtesy reminder calls prior to appointments General Administrative Support
Handle Inbound Calls and Phone Reception
ophthalmology preferred) High attention to detail, especially for
Background in healthcare (Medical Assistant, Medical Receptionist, or similar role) Experience in
high-call-volume clinics or fast-paced environments Knowledge of
Bilingual in English and Spanish (required)
for effective patient communication Key Qualities
Patient-focused with empathy and professionalism Reliable and consistent in attendance and performance Organized and detail-oriented Proactive and solution-oriented Able to work independently with minimal supervision Calm and professional under pressure
Must be proficient in speaking and writing English very clearly Must have relevant work experience Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory] Must be availab

📌 Bilingual Medical Receptionist (Toluca de Lerdo)
🏢 Winning Assistants
📍 Toluca de Lerdo