Remote (North/Central/South America) | Full-time contractor | $2,200–$2,500 USD/month | Mon–Fri, 9am–5pm Pacific
This is a billing job where you actually own something. You run our entire client billing cycle, and when you're not doing billing, you work directly with our VP of Operations.
Our clients are property managers, and the invoice we send them every month is the most regular contact they have with us. And our billing is not simple. Listings get added and removed constantly, and rates vary depending on the software each listing runs on, so invoice amounts change every single month. If you want billing where the numbers stay the same, this is the wrong job. HostGenius is a community for property managers. Property management companies across Canada and the US join us to grow their businesses. You'll be handling client money and an executive's priorities. The short version: you own billing and AR. Billing (about 70% of your week):
Run the monthly billing cycle for all clients in our internal billing system. Set up new clients in the billing system: accounts, listings, and rates,
correct from day one.
Monitor every account for listing and rate changes, and update billing so invoices match reality every month.
Answer client billing questions within one business day.
Reconcile the billing system against payments received at month end.
Commission-based client billing (our edge cases).
Damage waiver billing for revenue partners.
Billing audits across our internal system and the software platforms we use.
Supporting the VP of Operations (about 30%):
Keep projects moving.
Handle prep work: meeting notes, data pulls, research, first drafts of reports and SOPs.
Use AI tools (ChatGPT, Claude) for drafting, summarizing, research, and data cleanup. It's project work for the person who runs our operations. And billing always comes first. You have 2+ years in billing, AR, or bookkeeping where you ran a recurring cycle yourself. Not just data entry inside someone else's proce