Job Category Sales Support
Job Schedule Full time
As the Manager-Technology Support Services, you will manage a team of experienced technical professional employees who are providing technical expertise to internal and external customers. You will be responsible for implementing measurable annual performance objectives for your team as agreed with Director and Senior Director.
Provide technical support to external and internal customers as needed in their field of expertise, while managing a team of subject matter experts.
Coordinate vendor training activities for team and others within the Technology and Support Services (TSS) organization.
Maintain reporting of key performance indicators (KPI).
Develop customer-facing and internal documentation on best practices, troubleshooting flowcharts, training materials and FAQs to ensure consistent customer experience.
Communicate with Engineering, Applications Engineering, Marketing, Category Management, Supply Chain Services, and Quality Assurance divisions of any product problems, opportunities, or emerging customer needs.




Bachelor's Degree preferred
~10+ years of experience in the technical field of expertise in design, implementation and/or commissioning
~3+ years of experience speaking with strong presentation skills
~Possess advanced computer skills, including proficiency with Microsoft Office Outlook, Word, Excel, PowerPoint and Visio
~ AutoCAD 2D or AutoCAD Inventor preferred
~ As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company's greatest asset is our people. We promote a culture that is grounded in teamwork and respect. Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
This posting is for a current, active vacancy inten

📌 Technology manager manager (Tlalnepantla de Baz)
🏢 Anixter International
📍 Tlalnepantla de Baz