About the Company
Olea Kiosks Inc. is a premier designer and manufacturer of self-service kiosks, delivering custom solutions across healthcare, hospitality, retail, and entertainment industries. With a legacy of innovation and craftsmanship, Olea combines high-quality design with precision engineering to deliver powerful experiences for some of the world's most recognizable brands. Our team thrives on solving complex challenges with creativity, agility, and a customer-first mindset.
About the Role
As an Account Coordinator, you will be the operational backbone of our Customer Experience team, owning the end-to-end coordination of customer orders from intake through delivery. You'll manage a portfolio of active accounts, keep customers informed and confident at every stage, and serve as a trusted point of contact both internally and externally.
What You'll Do
- Manage a portfolio of 25+ active orders simultaneously, maintaining accuracy, timeliness, and alignment with customer specifications across all accounts.




- Serve as the primary day-to-day point of contact for assigned customers — proactive, responsive, and dependable from first introduction through final delivery.
- Provide milestone-based updates to customers, ensuring they are never left chasing status on their own orders.
- Review and validate incoming orders against job sheets, quotes, and purchase orders to confirm configurations, quantities, and delivery requirements before production begins.
- Track order progress across Engineering, Procurement, Manufacturing, and Accounting — surfacing risks and delays early with clear communication and a solutions-first approach.
- Participate in the joint Sales-to-CX handoff for new accounts, establishing a strong first impression and continuity of relationship from the start.
- Monitor customer-supplied components and third-party dependencies, proactively flagging anything that could impact delivery timelines.
- Communicate primarily through email with strong writ

📌 Account Fulfillment Coordinator (San Luis Potosí)
🏢 Olea Kiosks
📍 San Luis Potosí