Collections & Billing Specialist Reports To: Collections Manager
Overview At The Law Firm of Moumita Rahman, PLLC, we are committed to responsibility in achieving the best outcomes for our clients. We uphold the highest standards of integrity, treating all individuals with respect and fairness. We prioritize open, honest, and clear communication, providing clients with the information they need when they need it. We are dedicated to delivering honest, ethical, and trustworthy legal services with transparency in all our interactions.
Position Overview The Collections & Billing Specialist plays a critical role in ensuring accurate client billing, timely payment tracking, and effective follow-up on overdue accounts. This role supports the financial health of the firm while maintaining a client-centered approach in all communications.
The idóneo candidate is detail-oriented, tech-savvy, emotionally intelligent, and experienced in both collections strategy and client retention. This position requires someone who can not only manage accounts receivable,



but also actively help improve collection systems and retain clients who may be considering canceling or withdrawing from representation.
The specialist must be comfortable discussing sensitive financial matters with professionalism, empathy, and confidence while helping clients understand the value of continuing their legal representation with the firm. Key Responsibilities Billing & Payment Tracking
- Generate client invoices after the Welcome Call and ensure timely delivery via MyCase.
- Set up and manage installment plans, including autopay configurations and invoice sharing.
- Track all payments received and reconcile with expected installment schedules.
- Monitor delinquent accounts and ensure accurate documentation of balances and payment histories. Collections & Follow-Up
- Communicate with clients via phone, email, and internal platforms to follow up on missed payments or payment promises.
- Log all collection acti

📌 Collections & Billing Specialist (Aguascalientes)
🏢 The Law Firm Of Moumita Rahman
📍 Aguascalientes