At Rapido Solutions Group, we connect fast-growing U.S. companies with top general talent.
From Guadalajara and León, we create career opportunities that bridge Mexico and the U.S. logistics industry.
We value diversity, joy, and passion, fostering a dynamic workplace where people grow both personally and professionally. Our goal is to be the best place to work, offering wellbeing programs, social initiatives, and real career growth.
Location: Guadalajara
Schedule:
Monday and Tuesday 23:00-07:00, Saturday and Sunday 17:00 -05:00
Additional Benefits:
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$1,000 MXN grocery vouchers
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$500 MXN punctuality bonus
English Level: B2 Intermediate
Salary: 17,500
Primary Responsibilities
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- Foster positive carrier relationships operationally by working with carriers booked on loads by Carrier Sales.
- Dispatch drivers and track and trace loads through life-cycle of shipment ensuring that customer deadlines are met. Communicate updates and issues to team members.
- Work with carriers to identify and resolve issues. Escalate issues as appropriate.
- Update company TMS with required documentation in a timely manner.
- Ensure drivers are set-up to accept automated tracking software and that auto tracking is initiated.
- Manage e-mail communication between account managers and carriers.
- Review and reply to incoming emails from carriers, making sure to forward all necessary documents to imaging department for processing.
- Review and register all requested accessorials in database for reimbursement.
- Ensure boards are cleaned with complete and concise turnover documentation daily.
- Additional duties and projects as assigned.
- Assist in the identification and execution of process improvement initiatives.
Qualifications
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- Prefer college degree or 1 year of applicable carrier sales / freight brokerage / transportation and logistics experience in a fast-paced, deadline driven environment.
- Ability to work in a team environment while delivering independent results.