Company DescriptionWe take care of our employees, and they take care of our customers
Become a member of a integral community The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more.
Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us
Job Description
Developing professional who resolves complex issues, supports upgrades, conducts advanced
troubleshooting, and mentors junior staff while maintaining compliance and vendor coordination.
Competency Responsibilities and Expectations
Technical Expertise
- Provides second-level technical support for complex hardware,
- Performs advanced troubleshooting, root cause analysis, andimplements permanent fixes.
- Assists in system upgrades, deployments, and configuration ofenterprise applications.
Communication andLeadership
- Communicates effectively with stakeholders, providing clear statusupdates and technical guidance.
- Takes ownership of escalated issues and coordinates resolutionacross teams.
Customer Service Min
📌 Ciudad de México | Global Technology
🏢 Expeditors
📍 Ciudad de México
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