Job Description SummaryThe principal role of the Order Fulfillment Specialist is to manage shipment, processes, and documentation for outbound orders. Ensuring that internal customers’ needs are met, and that company policies and international trade compliance regulations are adhered to.
Job Description Key responsibilities include:
- Coordinate efforts within the supply chain to comply with customer expectations
- Identify Root Cause Corrective Actions for OTD/SCOT missed and follow up actions plans accordingly.
- Communicate to product and region leader’s status of BOP backlog providing recovery plans and shipping schedules.
- Coordinating and communicating shipment delivery requirements with freight forwarders
- Primary contact for global affiliates in reference to the logistics process
- Releasing all International orders from distribution and manufacturing to freight forwarders
- Completing all required export documentation
- Responsible for timely, accurate and complete record keeping




- Ensuring all processes and documentation are in accordance with GEHC & Export compliance requirements
- Lead service / cost optimization projects
- Using OTM (Oracle Transportation Management) and logistics expertise to utilize the optimum mode of transport for shipments
- Use My Orders as the daily communication tool with customers.
- Position may or may not manage employees

Quality Expectations
- Complete all planned Quality & Compliance training within the defined deadlines
- Identify and report any quality or compliance concerns and support corrective actions.

Qualifications
- Bachelor’s Degree, and 2 years export operations experience, or order management of freight forwarder operations experience
- Ability to work in a cross-functional, general team environment
- Interpersonal skills
- Proficient in Microsoft Office, i.e. Excel, Power Point, and Word
- Efficient communication in English and Spanish
- Bachelor’s Degree in Logistics, Materials or Supply Chain Management
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📌 Order Fulfillment Specialist (Ciudad Juárez)
🏢 I10508 Critikon de Mexico, de C.V.
📍 Ciudad Juárez