Description
General Information
Job Title: Bilingual Dental Billing & Patient Support Virtual Assistant Position Type: Full-Time Work Hours: 8:00 AM – 5:00 PM MST Work Days: Monday – Friday
About the Role We are seeking an experienced
Bilingual Dental Billing & Patient Support Virtual Assistant
to support a busy dental practice with insurance claims, billing follow-ups, patient communication, scheduling, referrals, and front-office operations. This position requires
Spanish fluency, excellent English communication and proven U.S. dental experience . The idóneo candidate is highly knowledgeable in insurance claims and comfortable handling denials, appeals and eligibility verification. This is a patient-facing role, so we are looking for someone professional, compassionate, dependable, and confident in communicating with patients in both English and Spanish. Core Responsibilities
1. Insurance Claims, Appeals & Denial Management — Top Priority
Insurance claims processing, including appeals and denial management Insurance eligibility and benefits verification,



including experience with Medicare and Medicaid Provide additional billing and insurance follow-up support as needed. 2. Patient Calls, Scheduling & Insurance Verification — Top Priority
Answer inbound and outbound patient calls professionally. Appointment scheduling and coordination Verify insurance eligibility and benefits. Perform virtual receptionist duties and ensure patient inquiries receive appropriate attention. Process and coordinate patient referrals.
Additional Responsibilities
Provide general dental front-office administrative support. Assist with billing and insurance follow-ups. Support daily workflows through
Open Dental and Practice by Numbers Software & Systems
Open Dental Practice by Numbers
Requirements Experience Requirements
Bilingual English and Spanish proficiency is required and non-negotiable. Proven U.S. dental industry experience is required. Experience with U.S. healthcare/dental insuran

📌 Bilingual Dental Billing (Gustavo A. Madero)
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📍 Gustavo A. Madero