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We are seeking an experienced Production Control Analyst responsible for monitoring and managing enterprise mainframe production environments. The role includes real-time z/OS console monitoring, Control-M workload management, batch processing support, operational event monitoring, and incident resolution activities supporting business-critical applications running in 24x7 production environments.

The analyst will work closely with Application Support, System Programming, Database, Network, Security, Middleware, and Business Operations teams to ensure timely completion of batch workloads and uninterrupted production services.

Primary Skills

Control-M Batch Monitoring




Control-M Batch Scheduling
z/OS Console Operations
Incident & Escalation Management
IPL Support and System Monitoring

ADVANCED ENGLISH IS A MUST

Hybrid role in Guadalajara or Mexico City

Core Responsibilities

Mainframe Console Operations

Monitor z/OS system consoles and operational dashboards.
Identify, analyze, and respond to system messages, alerts, and abnormal operating conditions.
Escalate system and application issues according to established operational procedures.
Support IPL activities and system startup/shutdown processes.
Monitor availability of production systems and critical infrastructure components.
Perform Level-1 operational support and initiate recovery procedures when required.

Control-M Batch Monitoring

Monitor daily, weekly, monthly, and year-end batch processing workloads using Control-M.
Ensure scheduled jobs execute successfully within defined service windows.
Monitor jo

📌 Mainframe Production Control Analyst (Guadalajara)
🏢 Cognizant
📍 Guadalajara