Job Title:
Operations Specialist (Data Analyst, App Operations, Email Marketing) Job Type:
Full-time / Remote Work Hours:
PST
Job Overview:
We're helping our client find an Operations Specialist who is highly analytical, deeply technical, and comfortable owning the intersection of data analytics, app operations, lifecycle marketing/CRM, and finance. In this role, you will be a go-to operator for pulling and analyzing data across multiple sources, translating insights into action, and helping optimize how app and marketing systems run day-to-day while supporting reporting and special technical projects across departments. You don't need to be a software developer, but you must be very tech-forward, an SQL expert, and able to work confidently across different databases, tools, and platforms.
Responsibilities:
Data Analytics + Business Insights Pull, analyze, and interpret data from multiple sources to drive decision-making across the business Write and optimize SQL queries to extract insights and create reporting structures Build dashboards, metrics,



and recurring reporting (funnels, cohorts, retention, CAC/LTV, conversion, churn, etc.) Identify trends and opportunities, and recommend data-driven improvements across product, growth, and operations Ensure data quality and consistency across tools (events, attribution, CRM tracking, affiliate tracking, etc.) App Operations Own operational workflows tied to app performance and user experience Monitor product and engagement KPIs in Mixpanel (funnels, feature adoption, retention, etc.) Support ongoing optimization initiatives (tracking, event structure, attribution integrity, user flows) Collaborate with cross-functional teams on app-related operational needs and performance insights Email Marketing / CRM (MoEngage) Manage and optimize CRM flows and campaigns using MoEngage Build and maintain lifecycle journeys including onboarding, activation, engagement, retention, and winback Segment audiences using behavioral + profile

📌 Operations Specialist (Tláhuac)
🏢 Activate Talent
📍 Tláhuac