Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future.
Meet The TeamAs leaders in cloud-managed IT, we simplify the digital workplace, connecting diverse talents with their mission. Our vibrant, inclusive community thrives on innovation and shared purpose, empowering everyone to thrive. Driven by our core values—'Think really big,' 'play to win,' and 'drive durable growth'—we inspire every individual to challenge limits and collectively build an inclusive future.
Join our Support team in Mexico City as a Network Support Engineer and become a vital player. You'll troubleshoot cases across our entire product line—from wireless access points and security appliances to switches and Systems Manager—gaining hands‑on experience just like our full‑time engineers. This full‑time role offers rapid learning, building your networking expertise, problem‑solving skills, and customer support mastery. We're seeking hard‑working, passionate, and proactive individuals eager to chip in and grow with us.
Your ImpactAs a Network Support Engineer, you'll make a tangible difference from day one. You'll master networking fundamentals by working directly with Meraki devices in hands‑on labs and courses, contributing to product excellence via lab testing and our Knowledge Base. You'll empower users by resolving technical issues for partners and customers, collaborating with our team on sophisticated challenges involving Meraki products, and sharpening your diagnostic skills with tools like Wireshark. This role offers an outstanding opportunity to grow your technical expertise and problem‑solving abilities while contributing to a team that values innovation and customer success.
Minimum Qualifications
- Meet one of the following (completed within the past 3 years or expected to be completed within the next 12 months):
- A Bachelor's degree with 0 years of work experience; or
- An educational or workforce d
📌 Network Support Engineer I (Ciudad de México)
🏢 Cisco
📍 Ciudad de México
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