Job Summary

We are seeking an experienced Production Control Analyst responsible for monitoring and managing enterprise mainframe production environments. The role includes real-time z/OS console monitoring, Control-M workload management, batch processing support, operational event monitoring, and incident resolution activities supporting business-critical applications running in 24x7 production environments.

The analyst will work closely with Application Support, System Programming, Database, Network, Security, Middleware, and Business Operations teams to ensure timely completion of batch workloads and uninterrupted production services.

Responsibilities

Mainframe Console Operations
Monitor z/OS system consoles and operational dashboards.
Identify, analyze, and respond to system messages, alerts, and abnormal operating conditions.
Escalate system and application issues according to established operational procedures.
Support IPL activities and system startup/shutdown processes.
Monitor availability of production systems and critical infrastructure components.




Perform Level-1 operational support and initiate recovery procedures when required.
Control-M Batch Monitoring
Monitor daily, weekly, monthly, and year-end batch processing workloads using Control-M.
Ensure scheduled jobs execute successfully within defined service windows.
Monitor job dependencies, resource constraints, and scheduling conditions.
Analyze batch failures and perform restart or recovery activities as per documented procedures.
Coordinate with application support teams during batch processing issues.
Validate successful completion of business-critical batch cycles.
File transfers
Batch Scheduling Administration
Create and maintain batch schedules within Control-M.
Manage calendars, scheduling tables, cyclic jobs, and job dependencies.
Implement schedule changes according to change management processes.
Support migration of batch schedules across development, test, and production environments.

📌 Console Operations and Batch Monitoring (Guadalajara)
🏢 Cognizant
📍 Guadalajara