Description Operations Manager – Property Management
Full-Time | Remote | EST Hours Location:
LATAM | Supporting Miami & Orlando, Florida About the Role
At Pavago, one of our clients is hiring an experienced
Operations Manager
to lead day-to-day operations for a growing U.S.-based residential property management company. This is a senior, hands-on leadership role —
not a training or entry-level management position . You'll lead a six-person team across leasing, operations, maintenance coordination, and business development while ensuring properties, people, and processes perform consistently. We're looking for someone with proven property management experience who can
lead teams, manage owner relationships, drive accountability, and make decisions independently. What You'll Own
Property Management Operations
Oversee
leasing, vacancies, unit turns, renewals, and rental increases Manage maintenance coordination and vendor performance Monitor rent collections, delinquencies,
and eviction processes Ensure property inspections and operational deadlines are completed on time Maintain strong operational performance across
Miami and Orlando portfolios Team Leadership & Accountability
Lead and manage a team of
6 employees Establish KPIs, expectations, and performance standards Hold team members accountable for results and deadlines Conduct coaching and performance reviews Remove operational roadblocks and improve team execution Property Owner & Client Relations
Serve as a key point of contact for property owners Provide proactive portfolio and operational updates Handle escalations professionally and confidently Maintain strong owner relationships and support client retention Performance & Process Improvement
Monitor portfolio and operational KPIs Identify inefficiencies and improve workflows Ensure consistent processes across markets Partner with leadership on growth and operational initiatives What We're Looking For
5+ years of property management experience 2+ years manag