We are seeking a highly skilled and detail oriented Project Manager to lead cross-functional projects, optimize legal operations and ensure peak performance across our case management, intake and compliance processes. This adecuado candidate will bring a strong background in process improvement and project management.
Key Responsibilities
Data Analysis and Reporting
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- Collect, analyze and interpret operational data from systems including productivity tools and performance metrics.
- Conduct in-depth analyses to detect trends, identify bottlenecks and pinpoint areas for improvement.
- Develop, maintain and automate dashboards and reports to track KPI’s and business performance.
- Present actionable insights and recommendations to senior management.
Process Documentation, Improvement and Implementation
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- Document existing workflows and procedures in clear, standardized formats.
- Identify and prioritize high impact process optimization opportunities.
- Collaborate with cross-functional teams to design, implement and monitor improvements
- Conduct training sessions to ensure smooth adoption of new processes.
- Lead regular calibration meetings to evaluate process effectiveness and make adjustments.
Compliance Monitoring
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- Develop and maintain auditing parameters to ensure compliance with policies and regulations
- Conduct audits, identify non compliance issues, and recommend corrective actions
- Maintain detailed audit logs, corrective action plans and compliance reports
Project Management
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- Lead at least one major process improvement project per quarter from planning to evaluation.
- Define project scope, objectives, timelines and deliverables
- Coordinate tasks and communication across all involved teams
- Monitor progress and adapt strategies as needed to meet deadlines
Reporting and Communication
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- Prepare weekly and monthly reports on operational performance. Key findings and trends
- Use visual storytelling and clear narrative to c