BAT is evolving at pace into a general multi-category business. Tomorrow can't wait, let's shape it together
British American Tobacco Mexico has an exciting opportunity for a Cloud & Network Manager in Monterrey
The role directly supports the reliability, security and performance of cloud and network platforms that are critical to business operations. It provides operational leadership across AWS-focused cloud services, hybrid connectivity and network service management, helping ensure technology platforms are stable, compliant, cost-effective and able to support business transformation
Manage cloud and network services across the operational portfolio, ensuring the reliability, availability, security, performance and operational health of AWS cloud platforms, connectivity, network services and hybrid environments.
Provide operational leadership for cloud and network services, overseeing monitoring, capacity management, performance, incident response and service continuity in collaboration with internal teams and managed service providers.




Act as the primary operational escalation point for cloud and network incidents, coordinating technical teams, vendors and stakeholders through resolution, root cause analysis and continuous improvement initiatives.
Support the deployment, transition and operational readiness of new cloud and network capabilities, ensuring solutions meet enterprise standards for security, supportability and operational excellence.
Manage service levels, operational KPIs, service reviews and improvement plans, while ensuring compliance with IT service management processes, security requirements, audit controls and internal standards.
Partner with solution architects, cybersecurity teams, application teams and vendors to define service roadmaps, technical standards, governance models and operational best practices.
Drive cloud and network financial management activities, including cost control, forecasting, optimization, demand management and technic

📌 Cloud & Network Manager (Monterrey)
🏢 The British American Tobacco Group
📍 Monterrey