Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu's impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company's Most Innovative Companies, and Forbes World's Best Banks.
We are looking for a Senior Reliability Engineer to drive reliability, resilience, and operational excellence for Nubank's regulatory infrastructure. You will work across infrastructure, software, networking, security, and operations to keep mission-critical services available, observable, and resilient under demanding regulatory and operational constraints.
Own end-to-end reliability for IT regulatory infrastructure services, including connectivity, transaction processing flows, and settlement-related operational workflows.




Lead incident response for different severity production events, coordinate recovery, and drive high-quality postmortems with concrete follow-through on corrective actions.
Drive capacity planning and performance engineering to ensure the platforms can safely absorb peak transaction volumes and evolving business demand.
Partner closely with security, networking, middleware, and software engineering teams to improve platform hardening, resilience, and change management safety.
5+ years of SRE, DevOps, or production engineering experience operating mission-critical, high-availability systems.
~ Hands-on experience with IT infrastructure platforms, virtualized and hyperconverged environments such as VxRail, and physical production infrastructure.
~ Hands-on experience with Linux systems, including performance tuning, kernel parameters, and security hardening.
~ Solid knowledge of networking fundamentals

📌 Senior IT Engineer (Ciudad de México)
🏢 Nubank
📍 Ciudad de México