Relocation Support: Novartis is unable to offer relocation support: please only apply if accessible.
Reimagining Medicine Starts With Our PeopleThe Manager, Enablement Architect - Playbook is responsible for developing practical, scalable, and compliant enablement assets that accelerate self-service AI adoption across the organization.
This role combines instructional design, change enablement, and user-centered content development to transform complex guidance into engaging and actionable resources.
Design practical learning experiences that help users experiment with approved AI solutions in safe and controlled environments.
Ensure enablement materials remain compliant with organizational, legal, privacy, security, and Responsible AI standards.
Collaborate with DDIT, Legal, P&O;, Responsible AI, and business stakeholders to incorporate governance requirements into adoption materials.
Maintain content standards, taxonomy structures, update cycles, and governance processes.
Monitor asset usage, adoption trends, and support needs to continuously enhance enablement content.




Bachelor's degree in Business, Organizational Development, Communications, Learning, Digital Technologies, UX Design, Healthcare, or a related field.
~4+ years of experience in enablement, instructional design, change management, digital adoption, knowledge management, transformation, or capability building.
~ Proven experience developing playbooks, toolkits, job aids, training materials, or knowledge repositories for enterprise users.
~ Excellent writing, communication, and user-centered design skills.
~ Knowledge of change management and adult learning principles.
~ Fluency in English required.
~ Experience supporting AI adoption, digital transformation, or enterprise productivity initiatives.
~ Exposure to SharePoint, Teams, digital adoption platforms, and champion community models.
~ Experience with Microsoft Copilot, Power Platform, AI solutions, knowledge management platforms, or digital enabl

📌 Manager, Enablement Architect (Ciudad de México)
🏢 Biopharma Careers
📍 Ciudad de México