Abouttheclient
Ourclientisagloballeading,end-to-endenterprisevolunteerengagementplatformpoweringover100millionvolunteerhours.Theyexisttoconnectcommunitiestoeventsandcausestheyarepassionateabout.
Usedbyover3millionvolunteersacross26differentcountries,theirSaaSplatformpowersmassvolunteerprogramsacrosstheglobeforNot-for-Profits,localgovernment,sportingfederations,andmajorevents.
Ourallinonesolutionhelpsourclientstorecruit,retain,rewardandtraintheirvolunteers,whilstalsoensuringcompliance.
AboutTeamified
TeamifiedisatalentpartnerhelpingcompaniesbuildexceptionalremoteteamsacrossIT,software,product,anddigitalinnovation.
Wecollaboratewithleadingenterprisesandfast-scalingtechbusinessesworldwidetohelpthemaccessworldclasstalentand
accelerategrowth.
Withoperationsacrosstheglobeourmissionistomakebuildinghighperformingglobalteamssimple,fast,andcost-effective.
Teamifiedhashundredsofclientswithmorethan200engineers,testers,productmanagers,designers,andtechnologyexpertsdeliveringimpactfulsolutionseveryday.
JobSummary:




We'relookingforaTechnicalAccountManagerwhocanbedeployedintoourcustomeraccountstodeeplyunderstandtheirtechnicallandscape,diagnosechallenges,andarchitectsolutionsthatdrivemeaningfuloutcomes.
Thisrolesitsattheintersectionoftechnicalconsultingandaccountmanagement—you'llbeequallycomfortablereviewingacustomer'splatformconfigurationasyouarepresentingastrategicroadmaptotheirleadershipteam.
You'llactasatrustedtechnicaladvisortoourmostimportantaccounts,combiningdeepproductexpertisewithacommercialmindsetfocusedonretention,expansion,andlong-termcustomersuccess.
Youarenotasupportagent—youoperateaboveday-to-daysupport,developingathoroughunderstandingofeachcustomer'senvironment,workflows,andbusinessobjectivessotheyneverhavetore-explaintheirsetup.
KeyResponsibilities:
Serveastheprimarytechnicalpointofcontactforaportfolioofstrategicaccounts,owningthetechnicalrelationshipfrompost-salethroughrenewalandbeyond
Conducttechnicalhealthchecks,platformaudits,andconfigurationreviewstoproactivelyi

📌 Technical Account Manager CUSTOMER SUCCESS (Ciudad de México)
🏢 Teamified
📍 Ciudad de México