AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US
If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you

ABOUT THE ROLE
We are looking for a Middle SRE Operations Engineer to maintain reliability across a cloud-based SaaS platform. You’ll handle live incidents, improve observability, and reduce toil through automation using Kubernetes, Terraform, Grafana, and AWS. Hands‑on, execution‑focused, with real ownership across CI/CD pipelines, GitOps workflows, and on‑call rotations.

WHAT YOU WILL DO
- Monitor and support production and staging environments to ensure availability, performance, and stability.
- Respond to incidents, perform triage and root cause analysis, and contribute to remediation efforts.
- Participate in on-call rotations with defined SLAs.




- Handle operational requests from internal teams.
- Maintain and improve monitoring, alerting, dashboards, logs, and metrics.
- Support CI/CD pipelines, production releases, and GitOps workflows.
- Contribute to automation initiatives to reduce operational overhead.
- Maintain and improve Kubernetes‑based infrastructure and containerized workloads.
- Support Infrastructure as Code practices and environment improvements.

MUST HAVES
- 2+ years of experience in Site Reliability Engineering, DevOps, or Production Operations.
- Experience with AWS supporting production environments.
- Experience supporting production SaaS applications.
- Strong understanding of CI/CD systems (GitHub Actions, Jenkins, CircleCI).
- Experience with GitOps and Git fundamentals.
- Experience using GitHub, Jira, and Confluence.
- Experience with Kubernetes (EKS, kOps or similar).
- Experience with Docker and containerization.
- Exp

📌 Site Reliability Engineer (Baja California)
🏢 Agileengine
📍 Baja California