About Nu
Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. Guided by its mission to fight complexity and empower people, Nu caters to customers' complete financial journey, promoting financial access and advancement with responsible lending and transparency.
The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns. Nu's impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company's Most Innovative Companies, and Forbes World's Best Banks. Visit our Institutional Page About the role We are looking for a Senior Reliability Engineer to drive reliability, resilience, and operational excellence for Nubank's regulatory infrastructure.
In this role, you will own critical reliability outcomes for systems that support real-time interbank transfers,



regulatory integrations and key regulatory platforms. You will work across infrastructure, software, networking, security, and operations to keep mission-critical services available, observable, and resilient under demanding regulatory and operational constraints.
What you'll do
Own end-to-end reliability for IT regulatory infrastructure services, including connectivity, transaction processing flows, and settlement-related operational workflows.
Define, measure, and continuously improve SLIs, SLOs, and operational health indicators for critical transactions and platforms.
Lead incident response for different severity production events, coordinate recovery, and drive high-quality postmortems with concrete follow-through on corrective actions.
Design and evolve observability for the platform, with emphasis on tracing, queue health, signature validation, infrastructure signals, and early detection of degraded regulato

📌 Senior IT Engineer (Metepec)
🏢 Nubank
📍 Metepec