Dispatch Team Lead | Dayshift (Guadalajara)

Dispatch Team Lead | Dayshift (Guadalajara)

06 sep
|
Rapido Solutions Group
|
Guadalajara

06 sep

Rapido Solutions Group

Guadalajara

At
Rapido Solutions Group , we connect fast-growing U.S. companies with top general talent. From
Guadalajara and León , we create career opportunities that bridge Mexico and the U.S. logistics industry.
We value
diversity, joy, and passion , fostering a dynamic workplace where people grow both personally and professionally. Our goal is to be
the best place to work , offering wellbeing programs, social initiatives, and real career growth.
Location:
Guadalajara, Jal Schedule:
Monday to Friday, 06:30-15:30 hrs
Salary:
$20,000 MXN / month Additional Benefits:
$1,000 MXN grocery vouchers
$500 MXN punctuality bonus
4% savings fund
Position purpose:
Responsible for supervising and coordinating a team of employees to ensure efficient and effective operations within a specific department or functional area. The Team Lead serves as a point of contact for team members, provides guidance and support, and contributes to achieving team goals and overall business objectives
Team Supervision: Oversee the daily operations of a team, including workload distribution, task assignment,



and scheduling to ensure smooth and efficient workflow.
- Performance Management: Set performance expectations, monitor individual and team performance, and provide ongoing feedback, coaching, and mentoring to team members to support their professional development and maximize their potential.
- Training and Onboarding: Facilitate the training and onboarding process for new team members, ensuring they receive necessary training, resources, and support to perform their roles effectively.
- Problem Solving: Assist team members in resolving complex issues, escalations, or customer complaints by providing guidance, facilitating problem-solving discussions, and ensuring timely resolution.
- Metrics and Reporting: Monitor and analyze team performance metrics, such as productivity, accuracy, and customer satisfaction. Generate reports and provide insights to management on team performance, trends, and areas for i

📌 Dispatch Team Lead | Dayshift (Guadalajara)
🏢 Rapido Solutions Group
📍 Guadalajara

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